Returns Policy

Returns Policy

 

We want you to be happy with your purchase, but if for any reason you are not satisfied, we offer the following return policy for our products:

Return Window:
Products can be returned within 14 days of receipt.

Condition:
Items must be unused and in their original packaging.
Any item that has been used cannot be returned unless defective.

Defective Products:
If the product is defective or damaged upon arrival, please contact us within 7 days of receiving the item for a full refund or replacement.
We may ask for pictures or additional details to process the return.

Return Process:
To initiate a return, please email us at [membership@maseraticlub.com.au] with your order number and reason for the return.
You will be provided with instructions for returning the item.

Refunds:
Refunds will be issued to the original payment method once the return is processed and the item is received.
Shipping fees are non-refundable, unless the product is defective.

Exclusions:
Certain items such as clearance or final sale products may not be eligible for return. Please check product details for eligibility.

Customer Responsibility:
Customers are responsible for any return shipping fees unless the item is defective or an error was made in the shipment.

Any questions please contact our Membership Officer: membership@maseraticlub.com.au