Returns Policy
We want you to be happy with your purchase, but if for any reason you are not satisfied, we offer the following return policy for our products:
Return Window:
Products can be returned within 14 days of receipt.
Condition:
Items must be unused and in their original packaging.
Any item that has been used cannot be returned unless defective.
Defective Products:
If the product is defective or damaged upon arrival, please contact us within 7 days of receiving the item for a full refund or replacement.
We may ask for pictures or additional details to process the return.
Return Process:
To initiate a return, please email us at [membership@maseraticlub.com.au] with your order number and reason for the return.
You will be provided with instructions for returning the item.
Refunds:
Refunds will be issued to the original payment method once the return is processed and the item is received.
Shipping fees are non-refundable, unless the product is defective.
Exclusions:
Certain items such as clearance or final sale products may not be eligible for return. Please check product details for eligibility.
Customer Responsibility:
Customers are responsible for any return shipping fees unless the item is defective or an error was made in the shipment.
Any questions please contact our Membership Officer: membership@maseraticlub.com.au
